Terms and Conditions

Customer Care

This section sets out the terms of use on which you may make use of our website www.getmzm.co.uk, either as a guest or a registered member. 

Discounts/Money off

Please subscribe to receive our discount voucher, only one money off code valid per order, any returned items will be refunded with the discount paid

 

Prices

The price of your product is that applicable at the time of purchase, which are inclusive of VAT. Sale prices are available only while stocks last. We reserve the right to cancel orders for items unavailable or sold out and refund by credit note which may be redeemed for other goods or a refund.

Delivery

All delivery time frame quoted should only be used as a guide, if you live in Highland / Islands or other remote area, please allow more days to arrive or contact us for details, whilst all reasonable steps will be taken to ensure that estimated delivery times are met, we do not accept any liability for unforeseen delays beyond our control whether from carriers or suppliers or for any consequential loss of profit as a result.

Not received goods.

Please contact us if you have not received your order within the quoted time frame. We usually use Myhermes with tracking No, or other major couriers in UK in order to ensure delivery time. Please note that some couriers do not consider a parcel missing until a period of at least two weeks has elapsed.  We will process your refund once we receive confirmation from the courier company.

Cancellation of order.

Please contact us as soon as possible if you wish to cancel or amend your order placed online, we will action your request immediately given it has not already been processed and dispatched. If your order has already been dispatched , please return them in their original package, refund of payment will be made on receipt of the returned goods, however we will not cover the cost of return postage unless items are defective or wrongly supplied. Please see details in our Returns Policy below.

 

Return policy

We hope you are happy with everything you buy from us. If unfortunately for any reason you are not happy with your order or change your mind, please notify us immediately and return them to us within 28 days for a full refund. All products should be in their original unit packaging and resalable condition with the copy of your invoice, otherwise your refund may be delayed.   Once your return or exchange has been processed, we will refund any monies owed into original payment account. Please be noted that we will only refund delivery cost on wrong or faulty items. We recommend that proof of despatch is obtained in case of loss in transit.

 

Limitation of Liability

The content on our site is provided for general information only.We will not be liable to any user, whether consumer or business user, for any loss or damage, that may arise from your use of the site.

 

Invalidity of Terms and Conditions

If for any reason part of these terms and conditions are unenforceable; the validity of the remaining terms and conditions will not be affected.

Privacy & Safety

Privacy

This demonstrates our commitment to protecting the privacy and security of your personal information. Any personal information about you will be collected and used in accordance with the General Data Protection Regulation (GDPR) and all other data protection legislation currently in force. 

 

We do not pass on or sell any information to third parties. We occasionally may send out mailings to notify you about new products or special offers which you may find valuable, please unsubscribe if you do not wish to receive any of these mailings

Safety

All our products are not suitable for children under the age of 36 months due to choking hazard, and please make sure their play is always under an adult’s supervision, and we do not accept liability for any injury, damage or loss that may occur due to our products having been given to anyone for whom they were unsuitable.

Wholesale Inquiries

We sell various novelty stationery and crafts to school, clubs, or any small business.

 

Please click "contact" or email info@getmzm.co.uk to request our wholesale brochure, and we offer free delivery for orders over £60.

Payment Methods

- Credit / Debit Cards
- PAYPAL

We accept payments from all major credit and debit cards including Visa, Mastercard, American Express, Switch/Maestro UK, Discover, you may also use Paypal for payment.

MZM

Address

60 Elmcroft Crescent

Harrow

Middlesex

HA2 6HN

Opening Hours

Join Our Newsletter

call us on   07879002367   between Mon - Fri: 10am - 4pm

or email: info@getmzm.co.uk

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